How Can We Help?

Our support team is here to help you get the most out of ReachCRE.

Live Chat

Get immediate help from our support team

Email Support

Email us for less urgent inquiries

Support Hours

We aim to respond within 24 hours

Monday - Friday
9am - 5pm EST

Self-Service Resources

Knowledge Base

Find answers to common questions about using ReachCRE in our documentation.

  • How to search for properties
  • Understanding property owner information
  • Using the List Builder feature
  • Managing your subscription

Video Tutorials

Watch our step-by-step guides to get the most out of ReachCRE.

  • Getting started with ReachCRE
  • Advanced search techniques
  • Creating targeted property lists
  • Accessing investor profiles

Frequently Asked Questions

How do I reset my password?

Click the "Forgot Password" link on the login page and follow the instructions sent to your email.

How do I update my billing information?

Go to your account settings and click on "Billing". From there, you can update your payment method.

What payment methods do you accept?

We accept all major credit cards and bank transfers for annual plans.

How do I export my property lists?

You can export your property lists from the List Builder page using the export button. Data is available in CSV format.

Still Need Help?

Our support team is ready to assist you with any questions or issues you might have.